Insurance

We offer a variety of very affordable and competitive insurance plans and options for your protection.

Insurance Conditions

You must be familiar with all rental clauses in the rental agreement. All insurance and additional coverage will become null and void if the vehicle is driven by an unauthorized driver, if an accident occurs while under the influence of alcohol or drugs, or if the accident is caused by negligence or intentionally provoked.

  • Call SOLID CAR RENTAL, and follow our representative's directions. Main Office Number (506)-2442-6000.
  • Call 911 to report the incident to the authorities: Traffic officers and the National Insurance Institute (INS) for accidents or the OIJ for theft. (911 Emergency Line provides a bilingual service – English / Spanish). When appropriate, complete all accident and official reports, and retain your copies to deliver to us at Solid Car Rental.
  • Under no circumstances should you move the vehicle before the traffic police officer authorizes you to do so.

CDW – Collision Damage Waiver

Collision Damage Waiver Insurance protects the vehicle from collision damage. CDW Coverage is obligatory, but may be declined in case you have a credit card auto rental collision insurance program. CDW does not cover partial robbery, lost or damaged car accesories or personal belongings. Deductibles apply as indicated below, such that you are responsible for damages up to the maximum deductible amount.

For our smaller cars, a deductible of US $900.00 applies for collision damage. In case of theft or total loss, the deductible will be US $1,200.00. For our medium and standard cars, a deductible of US $1,500.00 applies for collision damage. In case of theft or total loss, the deductible will be US $2,500.00 For our large or luxury cars, a deductible of US $1,600.00 applies for collision damage. In case of theft or total loss, the deductible will be US $3,500.00.

Restrictions:

  • Accidents or damage caused while driving under the influence of alcohol and/or drugs.
  • Driving the vehicle through inaccessible paths, rivers, shorelines, swamps or similar places.
  • Accidents or damages caused to the vehicle by negligent driving, or provoked incidents not contemplated in the traffic police or insurance company reports.
  • The vehicle shall not be driven by persons that are not specifically authorized in the rental contract. (Non-authorized drivers).
  • The coverage does not include lost keys, tools, and removable radios, discharged batteries because the car lights were left on, broken or cut tires and wheels.
  • The insurance neither covers towing nor rescue costs, nor payments for the utilization of cranes or for hauling the car to the main office.
  • The coverage excludes a vehicle that was left under hazardous conditions, or in isolated places, thus facilitating a potential theft.

CDWZ – Zero Deductible Collision Damage Waiver

Collision Damage Waiver extension which relieves you from payment of deductible amounts in case of damage to the rental car. This additional coverage does not relieve you of the responsibility for payment of the 20% deductible on Third Party Damage or Civil Liability, theft of the car and total lost of the vehicle.

SLI – Third Party Damage and Civil Liability

Protection against responsibility for damage to third parties or the property of third parties in case of an accident. A deductible of 20% of the total damages applies.


Solid Car Rental will not change or eliminate the local protections and insurance for personal protection from our clients.


Restrictions:

  • Accidents or damages caused to third parties or the property of third parties by negligent driving, or provoked incidents not contemplated in the traffic police or insurance company reports.
  • This Protection is mandatory.

SLIZ – Zero Deductible Third Party Damage and Civil Liability

Relieves you of responsibility for payment of 20% deductible for Third Party Damage or to the Property of Third Parties. This additional coverage does not relieve you of the responsibility for payment of the deductible in case of Collision Damage.

ACC – Accessory Protection

Protects against loss, damage or theft of accesories such as window glasses, tires, antenna, radio, tools and car keys.